Refund policy
✨ Return & Refund Policy
Last Updated
July 11, 2026
Welcome to Resafe™.
Customer satisfaction is important to us. If you are not completely satisfied with your purchase, we're here to help.
Eligibility for Returns
To qualify for a return:
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Items must be returned within 7 days of delivery.
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Products must be unused, unworn, and in their original condition.
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All original packaging, accessories, manuals, and tags must be included.
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Proof of purchase or order confirmation is required.
Non-Returnable Items
The following items cannot be returned:
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Gift cards
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Downloadable digital products
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Personalized or custom-made products
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Clearance or final sale items
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Products damaged due to misuse
Damaged or Incorrect Items
If you receive:
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A damaged item
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A defective product
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The wrong product
Please contact us within 48 hours of delivery with photos of the item and packaging.
Refunds
After receiving and inspecting your returned item:
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We will notify you regarding approval.
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Approved refunds will be processed to your original payment method.
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Refund processing times depend on your payment provider.
Shipping fees are generally non-refundable unless the return is due to our error.
Exchanges
We replace products only if they are:
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Defective
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Damaged
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Incorrectly shipped
Return Shipping
Unless the return is due to our mistake, customers are responsible for return shipping costs.